FAQ

ORDERS

All orders can take up to 5 business days to ship. Monstro offers many products and in many colors. We also enjoy custom requests. As such, these products are made to order and take additional time to finish.

How do i use a promotion code?

Enter the coupon or Promotion Code within the cart or at final checkout. 

Can I order a custom color combination?

Absolutely. In fact, we encourage it! 

Where is my order?

An estimated shipping time is posted on each item. However, you can track the progress of your order in your account by logging in.

Part of my order is missing

Please let us know immediately and we will resolve the issue ASAP.

payments

All payments are through paypal checkout services

How do i get a discount?

We will post on our social media outlets if and when a discount is available. However, some of our affiliates offer perpetual codes, but you need to find them!

Can i track my order?

You can track your order progress in your account page or by reaching out to us via Social Media or our Contact Page

When do I pay?

At the time of checkout.